Privacy Policy

ACS Finances (together, “ACS Finances“, “we“, “us“, “our“) takes the privacy of your personal data very seriously, and we do so in accordance with the UK General Data Protection Regulation and EU General Data Protection Regulation (together, “GDPR“), the Data Protection Act 2018 and Privacy and Electronic Privacy Regulations (“PECR“) and any other applicable legislation (together, the “Data Protection Laws“).

This privacy notice (“privacy notice“) applies to personal data we obtain through (i) our websites (https://www.acsfinances.co.uk) any other websites operated by the ACS Finances companies below (the “websites“) and (ii) certain products, services (e.g. marketing) and/or web-based applications (collectively, the “services“). A separate privacy notice may apply when you use the services of a partner or a third party, linked to the Services of ACS Finances. This privacy notice also describes the rights you may have and how you can contact us about our privacy practices.

The below companies are the controllers (as defined in the GDPR) for the personal data we process about our customers and suppliers (current and prospective); our visitors; enquirers and those who engage with our websites and directly with us. We are registered with the Information Commissioner’s Office (“ICO“) under the following details:

ACS Finances LTD

Company number:  14265032  ICO Registration: 

Contact Details: support@acspayroll.co.uk

The following are examples of types of personal data that we may collect if you visit our Websites, we set you up as a customer or you otherwise engage with us (for example, as a job applicant or supplier). The specific kind of information collected by us will depend on the Services provided:

Contact Data:

• First name, last name, email address, phone number, address, company, job title

Profile Data:

• Number of employees
• Demographic information
• Biometric data such as voicemail messages
• Your location
• Your interests and preferences

Job Applicant Data:

• Curriculum Vitae information

Technical Data:

• Details about your computer, devices, applications and networks (including IP address, browser characteristics, device ID, operating system, or language preferences)

Usage Data:

• Activities on our websites (including referring URLs or dates and times of website visits).

• When you register on the website
• When you download materials from the website
• When you speak to our customer service personnel (over the phone or via email)
• Via implicit data capture measures such as studying which pages you read the most
• You purchase a product or service from

• When you report bad practices as a whistle-blower
• When you visit our premises or websites
• You are a supplier or prospective supplier
• You use our Websites to apply for a job

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the lawful bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific lawful basis we are relying on to process your personal data where more than one basis has been set out in the table below.

PURPOSE/ACTIVITYTYPE OF DATALAWFUL BASIS FOR PROCESSING INCLUDING BASIS OF LEGITIMATE INTEREST Communicate with you in relation to information you have provided by filling in forms on any of our websites; this includes posting material, any inquiry through the “Contact” section of our websites, or requesting further services

(a) Contact Legitimate interests, to respond to your queries and provide information

To process and communicate with you in relation to your job application(a)Contact

(b) Job Applicant - Necessary for our legitimate interests to consider employing you and (if successful) taking steps to enter into a contract with you 

To establish and manage our accounts (a)Contact Necessary as part of our performance of a contract, or for our legitimate interests to provide our services under a contract 

Communicate changes to our Services(a) Contact As part of fulfilling any contract obligations or legitimate interest, in updating you

To register you as a new customer/user(a) Contact Necessary as part of our performance of a contract, or for our legitimate interests to provide our services under a contract

Ensure that the content of our websites is presented in the most effective manner for you and your computer(a)Contact (b)Profile Necessary for our legitimate interests, in running our business in the most effective way

To  manage our relationship with you which will include: (a) Notifying you about changes to our terms or this Privacy Notice (b) providing support, which may include recording calls for training and marketing purposes(a)Contact (b)Profile

(c) Usage

Necessary as part of fulfilling any contract obligations or legitimate interest, in updating you and providing you with a good service

Provide customer support, trouble-shooting, manage subscriptions and respond to requests, questions and comments (as part of fulfilling any contract obligations or legitimate interest)(a)Contact

(b) Technical

Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and providing a good service

To enable posting on our blog and other communication channels (such as social media)

(a)Contact 

(b)Profile 

(c)Usage

(d) Technical

Necessary for our legitimate interests (to study and promote how customers use our products)

To analyse users’ behaviour when using our Services to customise preferences, and develop new products, services and advertising

(a)Technical

(b) Usage

Necessary for our legitimate interests (to define types of customers for our products and services, personalise the marketing content we provide you and to keep our websites updated and relevant)

To send you marketing communications about our legislative updates, webinar programme, and our products and services

(a)Contact

(b) Technical

Necessary for our legitimate interests to ensure customers are aware of our range of products and services

To let you know about other products or services that may be of interest to you

(a)Contact

(b) Technical

Necessary for our legitimate interests to ensure customers are aware of our range of products and services

To comply with and enforce applicable legal requirements, agreements and policies

(a)Technical

(b) Usage

Performance of a contract with you

Necessary to comply with a legal obligation

Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

To manage the supplier relationship

(a)Contact Necessary as part of our performance of a contract, or for our legitimate interests to manage our supplier contracts

If you wish to object to our reliance on legitimate interests for any other purpose please contact us on support@acspayroll.co.uk

ACS Finances processes the data we collect to provide you the services we offer, which includes using the data to improve and personalise your experience. If you are our customer, we may also use that information to communicate with you, for service provision or product updates.

We may contact you to provide you information about our Services and offerings, or updates to them, with the information that you have provided to us, or that we have collected through third parties (e.g. external marketing  companies).

The data we collect is used for internal review and to contact you for marketing purposes and is not shared with organisations outside of ACS Finances without your consent.

You can always object to our marketing messages by opting out, either by contacting us (see “Contact”) or by clicking the subscription preferences link in the footer of every email we send.

If you would not wish us to contact you (via phone, email, SMS or any other way), please do not hesitate to contact us at the following email address: hello@acspayroll.co.uk.

ACS Finances will collect the data you provide to us when you either register for job alerts or to apply for a role. We will use the information we collect about you to assess your qualifications for the role, carry out background and reference checks (where applicable), communicate with you about the recruitment process, comply with our legal and regulatory requirements and to keep records related to the hiring process.

As an individual, you may have the following rights in regards to the protection of your personal data, which you may exercise. If you wish to request to exercise any of these rights, please contact us using the contact details below.

1. Your right of access

You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.

1. Your right to rectification

You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.

1. Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

1. Your right to restriction of processing

You have the right to ask us to restrict the processing of your information in certain circumstances.

1. Your right to object to processing

You have the right to object to processing if we are able to process your information because the process is in our legitimate interests.

1. Your right to data portability

This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.

1. Your right to be informed

You have the right to be informed of how we process your personal data (as set out in this Privacy Notice).

1. e) Your right to withdraw consent

You have the right to withdraw consent if you have given us your consent to use your personal data.

You are not usually required to pay any charge for exercising your rights. Please contact us at hello@acspayroll.co.uk if you wish to make a request. Some of these rights only apply in certain circumstances, so we may not be able to fulfil every request and we reserve all of our rights available to us at law in this regard.

We work to high standards when it comes to processing your personal information. If you have queries or concerns, please contact us at hello@acspayroll.co.uk and we’ll respond.

If you remain dissatisfied, you can make a complaint about the way we process your personal information to the ICO as the UK supervisory authority. Please follow this link to see how to do that https://ico.org.uk/make-a-complaint/ or you can find your contact details for the EU data protection authorities here.

In accordance with our internal policies, the group is committed to protecting any personal data divulged to us. We have implemented appropriate security measures, technologies and procedures in order to protect your personal data from loss, misuse, alteration or destruction. Our management team, colleagues and partners are required to keep personal data confidential.

Unfortunately, the transmission of information via the internet (by way of an email or other) is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use internal procedures and security features trying to prevent unauthorised access.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website and/or services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

ACS Finances will retain your personal data for legitimate business or for legal purposes. We will not hold information for a period longer than is reasonably necessary to fulfill the purposes for which it was collected. If you would like further information about our retention periods, please contact us using the contact details below.

When deciding how long to retain your personal information, we take into account our legal and regulatory obligations, the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information described above and whether we can achieve those purposes through other means. We may also retain your personal information to investigate or defend against potential legal claims in accordance with the limitation periods of countries where legal action may be brought.

ACS Finances may update this privacy notice, or other privacy policies, at any time as we deem appropriate. It is important that you check this Privacy Notice from time to time to ensure that you have reviewed the most current version of this notice.